[Sommaire] [Imprimer]

   1  <?php
   2  /*********************************************************************************
   3   ** The contents of this file are subject to the vtiger CRM Public License Version 1.0
   4    * ("License"); You may not use this file except in compliance with the License
   5    * The Original Code is:  vtiger CRM Open Source
   6    * The Initial Developer of the Original Code is vtiger.
   7    * Portions created by vtiger are Copyright (C) vtiger.
   8    * All Rights Reserved.
   9   *
  10    ********************************************************************************/
  11  
  12  require_once ('include/logging.php');
  13  require_once ('modules/HelpDesk/HelpDesk.php');
  14  require_once ('include/database/PearDatabase.php');
  15  global $adb;
  16  
  17  $local_log =& LoggerManager::getLogger('HelpDeskAjax');
  18  
  19  $ajaxaction = $_REQUEST["ajxaction"];
  20  if($ajaxaction == "DETAILVIEW")
  21  {
  22      $crmid = $_REQUEST["recordid"];
  23      $tablename = $_REQUEST["tableName"];
  24      $fieldname = $_REQUEST["fldName"];
  25      $fieldvalue = utf8RawUrlDecode($_REQUEST["fieldValue"]); 
  26  
  27      if($crmid != "")
  28      {
  29          $modObj = new HelpDesk();
  30          $modObj->retrieve_entity_info($crmid,"HelpDesk");
  31          
  32          //Added to avoid the comment save, when we edit other fields through ajax edit
  33          if($fieldname != 'comments')
  34              $modObj->column_fields['comments'] = '';
  35  
  36          $modObj->column_fields[$fieldname] = $fieldvalue;
  37          $modObj->id = $crmid;
  38          $modObj->mode = "edit";
  39  
  40          //Added to construct the update log for Ticket history
  41          $assigned_group_name = $_REQUEST['assigned_group_name'];
  42          $assigntype = $_REQUEST['assigntype'];
  43  
  44          $fldvalue = $modObj->constructUpdateLog(&$modObj, $modObj->mode, $assigned_group_name, $assigntype);
  45          $fldvalue = from_html($adb->formatString('vtiger_troubletickets','update_log',$fldvalue),($modObj->mode == 'edit')?true:false);
  46          
  47          $modObj->save("HelpDesk");
  48          
  49          //update the log information for ticket history
  50          $adb->query("update vtiger_troubletickets set update_log=$fldvalue where ticketid=".$modObj->id);
  51          
  52          if($modObj->id != "")
  53          {
  54              echo ":#:SUCCESS";
  55          }else
  56          {
  57              echo ":#:FAILURE";
  58          }   
  59      }else
  60      {
  61          echo ":#:FAILURE";
  62      }
  63  }
  64  ?>